Our professional Concierge Ambassador is highly trained and experienced at dealing with airport disruption or flights delays and can arrange the following quality services for you depending on the circumstances.

  • Revised Flight / Trip options to minimise your delay or if your flight is cancelled.
  • VIP Lounge Access during your delay, if required.
  • Accommodation during your delay, if required.
  • Airport transfers to/from hotel or home if living locally.
  • Meals & Refreshments at Hotel.
  • Hotel Room upgrades, if required.
  • Ensure you baggage is taken care of and returned to you if needed.
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