TRANSITING ARRIVALS

Our Professional Concierge Ambassador will conveniently meet you when you disembark the aircraft at the agreed meeting point near the arrival gate and fast-track you through customs and transit formalities. Assisted until the boarding gate with priority boarding. Avoiding prolonged queuing and delays at passport & visa/immigration control. Ensuring a swift, smooth and convenient process. Assisted terminal electric Buggy travel services also available, if requested. This is one of our exceedingly popular premium services offerings.

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MOBILITY

Our specially trained professional Concierge Ambassadors can offer a wide range of assistance to our traveling customers.

  • Wheelchair or Electric Cart assistance travelling through the airport.
  • Aircraft boarding and seating assistance.
  • Support & Assistance for deaf, hard of hearing and visually impaired
    travellers.

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    TRAVELING WITH MINORS

    If it is just an extra pair of hands you need whilst navigating through the terminal. Our Concierge Ambassador can provide that extra assistance to passengers traveling with small children, allowing for a more stress-free travel experience.

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    COVID-19

    Please rest assured all the services we are offering will be in full compliance of the UK Government issued COVID-19 Guidelines & Regulations. Our staff are frequently tested and will be wearing gloves & facemasks. The luxury vehicle used to transfer you is completely cleaned and disinfected from the start of every driver’s duty, plus the interior is sanitised after every trip, including all major touch points, buckles, handles, buttons, switches and blinds. Your personal health & safety is of great importance to us.